These former managers, colleagues and clients
know first-hand what it's like to work with me.
National Call Center Manager
I had the pleasure of working with Julie for a couple of years at MYOB during a time of huge change for our organisation. Julie was very quickly identified as someone who would walk over broken glass for her clients, and it was because of this passion, that we were initially able to move her into a specialist role where she became responsible for improving how the rest of the team worked with our client base. Following this role, we were able to create a project manager role within our internal process improvement team, and I don’t think this role could have been done any better by anyone else. Julie’s passion for the client, alongside her always striving to help improve the performance of others will make her successful in anything she chooses to be. Would I hire her again? – In a heart beat.
Manager - Case Management Office
Julie is a fabulous team contributer and consistently goes above and beyond to find the best solutions to complex problems that her colleagues and clients face. Julie’s passion for customer experience and process improvement, stakeholder engagement skills and innovative ideas make her an invaluable asset to any team or organisation seeking continuous improvement. Julie’s high attention to detail and strong work ethic make her an ideal candidate for various roles and she is highly recommended and missed by her team at Myob.
Over my career I have had the pleasure of working with a number of seriously talented customer-focused professionals. And, they could all learn a lesson or three from Julie. Jules joined my company, Egreetings, as a customer service rep and then fueled her rocket-like ascent through the organization with her positive energy, astute understanding of the vital intersection between products and customers who experience then, charming demeanor (even under intense pressure), and admirable capacity for figure shit out while navigating the VUCA environment of a start-up.
I recently reconnected with Julie following her protracted stay down under (New Zealand). If only my current organization had a role appropriate to leverage her myriad talents, I'd scoop her up in a heartbeat (and would likely keep the content of this recommendation to myself, lest it encourage others to compete with me in employing Jules). Alas, some other fortunate company will benefit from her vast talents, and I'll just envy them from afar.
Senior Graphic Designer
(direct report at DigiScents)
I had the pleasure of working with Julie at the DigiScents, collaborating on many projects. She was a great asset to our team keeping us on track and on budget. She is not just a great Project Manager but a great friend.
‘Ridiculously efficient’ is the phrase that comes to mind when I think about Julie. Any employer would be lucky to have Julie as a Project Manager on their team! To this day; she stands out in my mind as one of the top PMs I have worked with. I give Julie Paulin my highest recommendation.
Julie is amazing in her wealth of knowledge when guiding me through the process of building my website. As I am only a very small business she kept it within my budget and was always giving me the best ideas and service within those tight constraints.
She also proof reads and edits my newsletters and uploads them to my website keeping things as current as she can for me. She is so friendly and really has a passion to see her clients succeed, really hearing my voice and being able to portray that in words better than myself! I highly recommend Julie for any business contemplating her as part of their team.
Julie is a delight to collaborate with. She has developed and updated the Honoring Choices Napa Valley website since it's inception 3 years ago. Julie is VERY responsive and creative. When I email her, she responds and clarifies my requests- very efficient and more productive than I can imagine! I recommend her work- and Julie is positive, generous, and efficient!